Refund policy

30-Day Money-Back Guarantee

We proudly offer a 30-day money-back guarantee.
You must initiate your return request within 30 days of purchase.

Return Eligibility

  • Items must be unused, unopened, and in their original packaging.

  • All included accessories, manuals, and parts must be returned.

  • Opened, used, or damaged items are not eligible for return.

  • Change of mind or compatibility issues (if packaging has been opened) are not covered.

Return Location

All returns are processed at our warehouse in China.

How to Start a Return

Log in and request a return through our Return Portal.
Items missing accessories or parts are not eligible for a refund.

After Approval

  • Return shipping costs are the customer’s responsibility.

  • A 25% restocking fee applies to all approved returns.

  • Shipping fees are non-refundable.

Refunds

You will be notified once we receive and inspect your return.
If approved, refunds are issued to your original payment method.
Please note that banks and card issuers may take additional time to process the refund.

Customs, Duties & Taxes

Customers are responsible for all duties, taxes, and fees when returning items.
If a package is held in customs, the customer must resolve the issue and cover any related costs.
GadgetBoom is not responsible for collecting or releasing packages held at customs.

Damages & Issues

Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

Custom products, personalized items, gift cards, and sale items cannot be returned.

Exchanges

The fastest way to exchange a product is to return your item for a refund and place a new order.

Need Help?

For any questions or assistance, please contact us at info@gadgetboom.shop